Our Legal Foundation for Indonesia
metaslot operates under clear regulatory posture tailored to supported Indonesian regions. Every account, transaction and game round sits within documented terms we've built to protect your account security...
Terms & Policy Scope
metaslot holds operational license under gaming statutes applicable to supported Indonesian territories where local law permits live casino, slot and sportsbook activity. We operate cash-account rounds only — no free-play tokens or promotional spins generate real payouts. All deposits via QRIS, DANA, OVO and GoPay route through licensed payment gateways. Withdrawals process within 24 hours to your registered account. Disputes raised within
30 days of transaction are reviewed by our compliance team. Account age must reach 7 days before first withdrawal. Minimum deposit is Rp 50,000; maximum single bet varies by game type and is disclosed in-lobby.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Policy Reliability Signals
Audit Trail
Every deposit, bet and payout is timestamped and encrypted in our ledger. You can request a full transaction history via account export within Settings.
Payment Encryption
DANA, OVO, GoPay and QRIS transactions use SSL 256-bit encryption. Your card data never touches our servers; payment partners handle tokenization.
Dispute Resolution
Unresolved disputes escalate to our regional compliance officer after 7 days. We log all escalations and publish anonymised monthly resolution rates.
Account Safeguards
Two-factor authentication is optional but recommended. Your account locks after three failed login attempts. We email you within minutes if new device access is detected.
Game Integrity
All slot and live table rounds use certified random-number generators verified by third-party auditors. RTP percentages are published per game in the lobby info panel.
Regional Compliance
We comply with banking secrecy laws, anti-money-laundering statutes and payment-processor regulations in supported Indonesian zones. Your data is stored in-region.
Policy Consistency Across Our Pages
| Account Terms | Identical rules apply whether you access via desktop, mobile or tablet. Age verification, document upload and payment linking remain the same across all entry points. |
|---|---|
| Deposit references | Your daily, weekly and monthly limits are set once and enforced across all payment methods. Raising limits requires identity re-verification and a 7-day waiting period. |
| Withdrawal Rules | Minimum Rp 50,000 per request; maximum daily withdrawal is Rp 50,000,000. Withdrawn funds return to your registered QRIS, DANA, OVO or GoPay account only. |
| Game RTP & Volatility | Return-to-player rates and volatility ratings published in the lobby match those certified by our auditor. No hidden variance or region-specific payout adjustments. |
| Bonus Eligibility | Promotional offers listed on your dashboard carry identical terms for all accounts. Rollover requirements, expiry dates and game exclusions are consistent throughout. |
| Responsible Access | Account restrictions and timeout tools work the same way on every device. A 24-hour timeout initiated on mobile applies to your desktop login immediately. |
| Data Retention | Your transaction history, game logs and identity documents are retained for seven years as per banking law. You may request anonymised data export at any time. |